HUMAN FACTORS
MASTERCLASS (PSIRF)
OVERVIEW
2 days, Level 2 Human Factors Course.
CPD points (16 hrs) for all healthcare professionals.
Meaningful learning when things go wrong in everyday Healthcare practice is a professional obligation and a shared goal of the World Health Organisation, Royal Colleges, Clinical Regulators and forward-thinking healthcare organisations. Progress towards this goal is often limited, however, by capacity, capability and/or a lack of training in foundational safety investigation and team learning concepts and practices. The result is that improvements in patient safety can be hampered by a lack of integration of modern Human Factors concepts and methods, both in organisational-level safety investigations and team-based learning activities such as mortality & morbidity reviews.
Our Human Factors - Masterclass (Level 2) takes our delegates further on our Learning Pathway. It is designed and delivered by Chartered HF Professionals from The Chartered Institute of Ergonomics & Human Factors (CIEHF). Attending the course will provide delegates with in-depth discipline knowledge together with a highly personalised toolbox of real world, practical problem-solving skills which can be applied with immediate effect to enhance and optimise patient safety, workforce wellbeing and overall organisational performance. It is aimed at key, influential workforce groups in healthcare.
Delegate groups will be kept small to maximise an open exchange of ideas and allow participants to interact on an individual basis with the faculty.
Click on the video below to learn more.
OBJECTIVES
1. To build on and deepen foundational knowledge of HF principles and methods in relation to the highly complex adaptive healthcare context.
2. To identify and address healthcare tasks, job roles, work system designs, technology issues and cultural considerations where application of HF principles and methods can jointly optimise system performance and human wellbeing.
3. To equip delegates with an advanced understanding of relevant HF competencies such as user-centred design principles and the systems approach to problem-solving.
CURRICULUM
Training focuses on equipping participants with a highly personalised suite of HF principles and skills, which will complement their existing professional competencies and elicit a deep understanding of the ways in which it is possible to jointly optimise system performance and human wellbeing in highly complex organisations. The course is comprised of an innovative learning model that is structured around the needs of practising healthcare professionals, managers, educators and leaders and is aligned with the professional competencies set out by the UK Chartered Institute of Ergonomics and Human Factors (CIEHF), the NHS Patient Safety Syllabus and the NHS Patient Safety Incident Response Framework (PSIRF).
Workshops feature highly interactive teaching and skills-development experiences in a diverse range of learning environments, delivered by healthcare leaders at the cutting edge of Human Factors research, innovation and thinking. Delegates will develop the ability to proactively analyse and manage risk to enhance safety, performance and human wellbeing in the clinical workplace.
Course Highlights:
-
Aligned with the Patient Safety Incident Response Framework (PSIRF)
-
Individual Development
-
Small Delegate Groups
-
Cold Buffet Lunch & Refreshments Included
-
Theory, Discussion and Interactive Workshops & Seminars
-
Content includes:
- Introduction to the Human Sciences and Human Factors for Safety Investigations
- Human Limitations & Capabilities
- Physical, Cognitive and Organisational HF
- User-centred Design
- Complexity and Decision Making
- Systems Models, Data Collection and Analysis
- Systems Thinking, Incident Investigation and Organisational Learning Reviews
- Local Rationality and Counterfactual Reasoning
- Performance Variability (ETTOs)
- Balancing Safety-I and Safety-II Approaches for Investigations & Learning
- Safety Culture
- Three Eras of Accident Models
- Performance Influencing Factors in Patient Safety Incidents
- Planning and Preparation for Investigations
- Supporting Everyone Impacted by Safety Incidents
- Key Principles for Interviewing
- Generating SMART Recommendations
- Effective Report Writing
- Team Learning Principles for Safety Reviews
- Chairing Effective Team Learning Safety Reviews
- Traps to Avoid in Investigations and Report Writing
- Practical HF Methods & Tools for Investigations
TESTIMONIALS
GANESH HANUMANTHU
CONSULTANT
INTENSIVE CARE
Brilliant course; should be required for all patient safety specialists in the NHS and excellent value for money. I liked the fact that the sessions were fluid and responsive to the classroom needs. I also like the fact that each session is supported by the online library materials including more papers. I genuinely cannot think of anything to suggest as needing improvement.
LANA JONES-SANDY
CONSULTANT
MATERNITY RISK MANAGER
What an incredible course, the faculty are clearly so knowledgeable in this complex subject but delivered and explained to exactly the right level. I was disappointed when we got to the end; I left the course wanting to know so much more, which is always a great sign of truly brilliant education!
TARIQ QURESHI
CONSULTANT
ANAESTHETICS
Really good course, I would highly recommend it. The faculty imparted a genuine belief in their subjects and the ability to improve safety and processes using these approaches. Great learning atmosphere on the course too - informal and flexible enough for everyone to ask questions, go off on a tangent but still regain the focus of each day. I left with a lot of enthusiasm!
WHO SHOULD ATTEND
-
All Healthcare Professionals, across all levels and bands in safety investigations and team learning reviews
-
Senior Healthcare Leaders and Managers in Patient Safety Learning
-
Healthcare Academics and Educators with Patient Safety/Human Factors remits
-
Chairs of/Participants in Mortality and Morbidity Meetings (and similar team learning activities)
-
Strategic Decision Makers and Policy Leads
-
Responsible Officers and Medical Appraisal Leads
-
Clinical Educators in Royal Colleges, Professional Bodies and Healthcare Organisations
-
Clinical Risk, Safety, Governance, Improvement and Organisational Development Advisors and Leaders
-
Senior Leaders in Regulatory, Accreditation and Inspection Organisations
-
Senior Leaders/Clinical Reviewers in Regulatory, Accreditation, Ombudsman and Inspection Organisations
COURSE LENGTH
2 Days (08:30 - 17:30)
COURSE LOCATION
British Airways Global Learning Academy, London Heathrow, TW6 2PL
COURSE COST
£795
COURSE DATES
Please be aware that we run two courses per year with limited places and recommend booking early to avoid disappointment. We do also offer a waiting list should the course be fully booked.
If you require overnight accommodation, we recommend the Hilton Garden Inn, London Heathrow Airport due to its close proximity. Please contact us at healthcare@trainetics.co.uk to receive a code for our corporate discount special rate.
If you would like to discuss any aspect of the course further or book a bespoke course for your team, please email us at healthcare@trainetics.co.uk.
BOOK NOW
DOWNLOAD THE BROCHURE
Discover more information about the course and receive details about the course as they're released by completing the form below:
RELATED COURSES
