What is Human Factors?
Human Factors is the science that uses many disciplines (such as anatomy, physiology, physics, biomechanics) to understand the interactions between humans and other elements of a system in order to optimise human well-being and overall system performance.
Within healthcare, Human Factors is still relatively new and often misunderstood; having been historically based on crew resource management (CRM) training adapted from the aviation industry. The true scope of HF in healthcare reaches far beyond this and lies in understanding and applying systems thinking methodology in this complex adaptive profession.
How is it Relevant?
Human Factors & Ergonomics (HFE) has been highlighted as a key area for development in healthcare in order to improve patient safety. In response to the findings from the Mid Staffordshire NHS Foundation Trust Public Inquiry, outlined in the Francis report, and the recommendations that were drawn from the Keogh report (both Sir Robert Francis and Sir Bruce Keogh have been Trainetics delegates), the National Quality Board (NQB) developed a Concordat which emphasises the importance of applying Human Factors in healthcare to significantly improve the quality of care for patients.
A developed understanding of HFE in healthcare can help you to:
Understand error is ubiquitous and success is built around minimising and dampening out its effects.
Address problems by modifying the design of the system to better aid people rather than teaching people to modify their behaviour.
Focus on rigorous, elegant, evidence-based solutions to problems.
Design systems that are resilient to unanticipated events.
Improve safety culture from the individual to the organisational level.
Immersive Human Factors and Clinical Leadership Training
At Trainetics we deliver Human Factors and Leadership training utilising decades of experience. Our consultants provide expert tuition in the practical application of a systems approach to safety and quality improvement, providing tools to harness and deploy in your healthcare setting. Our unique partnership with British Airways Global Learning Academy allows us to offer an immersive learning environment, taking our delegates into state of the art flight and cabin simulators to bring the theory to life.
TRAINING & CONSULTING
In-house or external training and consultancy. We work with you to design programmes built around your requirements. Access cutting edge knowledge and innovative learning models to deliver transformational change.