BUILDING

EMOTIONAL RESILIENCE

OVERVIEW

Duration: 1 day.

CPD points (8 hrs) for all professionals.

This engaging course equips delegates with the knowledge and tools needed to strengthen emotional resilience in today’s demanding workplace. Learners will explore what resilience truly means and why it is essential for sustained wellbeing and performance.

Delegates will learn to recognise the early signs of stress and pressure and apply proven techniques such as reframing and self-care to stay balanced. The course also focuses on managing emotional responses and developing healthy coping strategies to navigate change and uncertainty.

LEARNING OBJECTIVES

By the end of this course, delegates will be able to:

1. Explain what emotional resilience is and why it matters in today’s workplace.

2. Recognise the signs of stress and pressure and their impact on performance.

3. Apply practical techniques to build resilience, including reframing and self-care strategies.

4. Manage emotional responses to maintain calm under pressure.

5. Develop positive coping mechanisms to adapt to change and uncertainty.

6. Create a personal resilience toolkit for ongoing wellbeing and effectiveness.

ORGANISATIONAL BENEFITS

Performance outcomes include::

1. Improved Performance Under Pressure: A more resilient workforce maintains clarity, focus, and effectiveness during challenging or high-demand periods.

2. Reduced Absence and Burnout: Strengthening resilience helps lower stress-related sickness, turnover, and burnout, supporting a healthier, more stable workforce.

3. Enhanced Adaptability to Change: Employees respond more positively and proactively to organisational change, reducing resistance and improving implementation success.

4. Stronger Team Dynamics: Resilient staff communicate more effectively, manage conflict constructively, and contribute to a more supportive team culture.

5. Higher Employee Engagement: Individuals who feel equipped to manage stress are more motivated, confident, and committed to their roles.

6. Better Decision-Making: Emotional regulation leads to clearer thinking and more consistent, rational decisions during pressured or uncertain situations.

7. Positive Organisational Reputation: A focus on wellbeing and resilience supports a culture of care, attracting and retaining high-quality talent.

WHO SHOULD ATTEND

This course is suitable for anyone looking to strengthen their ability to cope with pressure, manage stress and remain effective in challenging situations.

It is particularly valuable for professionals working in fast-paced or emotionally demanding environments, as well as those navigating frequent change or uncertainty. Whether you are a frontline team member, manager or leader, this course provides practical tools to enhance personal wellbeing, resilience, and overall workplace performance.