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MASTERCLASS

Systems Thinking

HUMAN FACTORS

MASTERCLASS

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OVERVIEW

1 day, Level 2 Human Factors Course.

CPD points (8 hrs) for all healthcare professionals.

Our Human Factors - Masterclass (Level 2) takes our delegates further on our Learning Pathway. It is designed and delivered by Chartered HF Professionals from The Chartered Institute of Ergonomics & Human Factors (CIEHF). Attending the course will provide delegates with in-depth discipline knowledge together with a highly personalised toolbox of real world, practical problem-solving skills which can be applied with immediate effect to enhance and optimise patient safety, workforce wellbeing and overall organisational performance. It is aimed at key, influential workforce groups in healthcare.

 

Delegate groups will be kept small to maximise an open exchange of ideas and allow participants to interact on an individual basis with the faculty.

Click on the video below to learn more.

OBJECTIVES

1. To build on and deepen foundational knowledge of HF principles and methods in relation to the highly complex adaptive healthcare context.

2. To identify and address healthcare tasks, job roles, work system designs, technology issues and cultural considerations where application of HF principles and methods can jointly optimise system performance and human wellbeing.

3. To equip delegates with an advanced understanding of relevant HF competencies such as user-centred design principles and the systems approach to problem-solving.

CURRICULUM

Training focuses on equipping participants with a highly personalised suite of HF principles and skills, which will complement their existing professional competencies and elicit a deep understanding of the ways in which it is possible to jointly optimise system performance and human wellbeing in highly complex organisations. The course is comprised of an innovative learning model that is structured around the needs of practising healthcare professionals, managers, educators and leaders and is aligned with the professional competencies set out by the UK Chartered Institute of Ergonomics and Human Factors (CIEHF).

Workshops feature highly interactive teaching and skills-development experiences in a diverse range of learning environments, delivered by healthcare leaders at the cutting edge of Human Factors research, innovation and thinking. Delegates will develop the ability to proactively analyse and manage risk to enhance safety, performance and human wellbeing in the clinical workplace.

 

Course Highlights:

 

  • Individual Development

  • Small Delegate Groups

  • Lunch & Refreshments Included

  • Theory, Discussion and Interactive Workshops & Seminars:

- Introduction to the Human Sciences

- Human Limitations & Capabilities

- Physical, Cognitive and Organisational HF

- User-centred Design

- Complexity and Decision Making

- Systems Models and Analysis

- Systems Thinking, Incident Investigation and Organisational Learning

- Local Rationality and Counterfactual Reasoning

- Performance Variability (ETTOs)

- Balancing Safety-I and Safety-II Approaches

- Safety Culture

- Practical HF Methods & Tool

TESTIMONIALS

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EDWARD FOGDEN
 

CLINICAL LEAD
GASTROENTEROLOGY

Excellent course. Really enjoyed the interactive discussions facilitated by highly knowledgeable faculty, with a great group of attendees from different areas and specialties. The course materials were excellent, and I'm looking forward to going out and using the tools to formally explore human factors at work. Case examples were useful; it all felt very relevant to our day to day lives and it was interesting to hear people's experiences in applying HF principles.

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JANICE MORGAN
 

BAND 7
NURSE

I really enjoyed this course. I found it exceptional value for money and the most beneficial course I have opted to undertake during my nursing scholarship. I often don't feel like I am an 'ideas person' but came out of the sessions with lots of ideas and improvements to take back to my place of work. I found it very engaging and even though there was a varied level of experience/knowledge in the room, myself the most junior in there, I never felt like I didn't understand or needed further explanation. I am extremely interested in undertaking a further course through yourselves in the future.

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FLOYD PENNIECOOKE
 

PATIENT SAFETY LEAD
MEDICAL SPECIALITIES

I had such a great course filled with learning and the areas covered proved the powerful value HFE has in my role. A great opportunity to hear other delegates share their own patient safety experiences. I will be using these tools within my Patient Safety, Patient Experience and Speaking Up roles within my Trust. The faculty were instrumental in getting the key concepts of HFE across to us and how the complex challenges we face in healthcare can be managed.

WHO SHOULD ATTEND

  • All Healthcare Professionals, across all levels and bands

  • Senior Healthcare Leaders and Managers

  • Healthcare Academics and Educators

  • Strategic Decision Makers and Policy Leads

  • Responsible Officers and Medical Appraisal Leads

  • Clinical Educators in Royal Colleges, Professional Bodies and Healthcare Organisations

  • Clinical Risk, Safety, Governance, Improvement and Organisational Development Advisors and Leaders

  • Senior Leaders in Regulatory, Accreditation and Inspection Organisations

COURSE LENGTH

1 Day (08:30 - 17:30)

COURSE LOCATION

 

British Airways Global Learning Academy, London Heathrow, TW6 2PL

COURSE COST

£449

COURSE DATES

 

* Thursday 1st FEB 2024 *

(SOLD OUT)

Please be aware that we run two courses per year with limited places and recommend booking early to avoid disappointment. We do also offer a waiting list should the course be fully booked.

If you require overnight accommodation, we recommend the Hilton Garden Inn, London Heathrow Airport due to its close proximity. Please contact us at healthcare@trainetics.co.uk to receive a code for our corporate discount special rate.

If you would like to discuss any aspect of the course further or book a bespoke course for your team, please email us at healthcare@trainetics.co.uk.

BOOK NOW

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DOWNLOAD THE BROCHURE

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