PhD, MSc, C.ErgHF, MCIEHF,
FRCPEd, FRCGP (Hon)
SAFETY, SKILLS & IMPROVEMENT RESEARCH
NHS EDUCATION FOR SCOTLAND
Paul Bowie is a safety scientist, medical educator and chartered ergonomist & human factors expert with over 25 years of experience leading and collaborating in research, innovation and educational development to improve the quality and safety of healthcare in the UK and internationally. He has also provided expert risk and safety consultancy to medical defence, commercial healthcare and military organisations.
Paul gained his doctorate in significant event analysis from the University of Glasgow in 2004 and has published over 120 articles in international peer-reviewed healthcare journals. He has also coedited a book on safety and improvement and contributed multiple chapters to many books on human factors, patient safety and quality improvement in healthcare.
Paul is Honorary Professor and a PhD supervisor/examiner in the Institute of Health and Wellbeing at the University of Glasgow, Honorary Senior Lecturer to the MSc in Patient Safety and Clinical Human Factors at the University of Edinburgh and teaches and supervises doctoral candidates on the PhD Healthcare Quality program at Queen’s University, Ontario, Canada. He is Honorary Fellows of the Royal College of Physicians of Edinburgh and the Royal College of General Practitioners, and a Registered Member of the Chartered Institute of Ergonomics and Human Factors where he is the patient safety lead of the healthcare specialist interest group.
A graduate of the Loughborough Human Factors Masters Programme, Helen is an academic with 15 years’ experience of teaching Human Factors to healthcare students and professionals. She is currently the lead for Patient Safety in the School of Medicine, Medical Sciences and Nutrition at the University of Aberdeen. Helen also has a part-time role as a Senior Investigation Science Educator at the Healthcare Safety Investigation Branch and is a scientific adviser in Human Factors and Patient Safety to NHS Education for Scotland. In this latter role, she supports design and delivery of the educational programme aiming to build Human Factors capacity and capability across NHS Scotland.
Helen is a Chartered Human Factors specialist and member of the Chartered Institute of Ergonomics and Human Factors, where she is co-lead for the Pharmaceutical Sector Group and a CPD and accreditation assessor. Helen is also a member of the group developing the CIEHF’s Learning Pathway (Health).
Outside Human Factors, Helen is a Principal Fellow of the Higher Education Academy, in recognition of a sustained strategic impact in higher education. This includes supporting staff engagement with professional standards frameworks and making recognition decisions based on these. She has held multiple roles involving accreditation and validation of academic and practice-based programmes and is committed to quality enhancement. Helen is also a Freeman of the Honourable Company of Air Pilots.
BEng (Hons), MSc, CEng, MRAeS, MISASI
Jenny's work focuses on human factors, culture and safety investigation in high-reliability industries. Jenny has worked in investigation for over 24 years and is an experienced ergonomics consultant with a background in operational systems, communication, training, and lecturing. She is also a chartered systems engineer and has an MSc in Human Factors.
Jenny has conducted a number of safety culture diagnostics across many diverse organisations with a primary aim of improving morale and safety. She has successfully driven culture change in several high-profile commercial organisations, across the military and in health care settings.
Jenny has been involved in training Healthcare Safety Investigation Branch (HSIB) investigators since inception of the organisation in 2017. She also provided human factors support to HSIB investigations and healthcare providers across the country. She is a qualified instructor and is a visiting lecturer at both Cranfield and City Universities where she runs modules on Human Factors, Human Performance, Error Management and Accident Investigation on their MSc programmes. She has formerly worked at Airbus, BAE Systems and British Aerospace in different roles including that of safety engineer and ground school instructor.
Jenny is a Member of the Clinical Human Factors Group, a member of the Before Arrival Hospital Study (BeARH) and runs voluntary sepsis support groups on behalf of the UK Sepsis Trust. She has also been a patient member for NICE clinical guideline developments.
A former Tornado Navigator, Nic spent over 10 years in the RAF where she was a highly qualified instructor and mentor. She latterly flew missions with test pilots as part of a developmental missile firings team, working in a demanding and pressured environment.
Further to her military experience, Nic held the position of Chief Ground Instructor at Flybe with oversight of all theoretical knowledge instruction.
Nic is a qualified Crew Resource Management Trainer and provides specialist advice and training in non-technical skills to Air Ambulance Crews including doctors, paramedics, pilots and ground staff. In addition, she is a non-executive Director of Devon Air Ambulance, where she advises on aviation safety and provides oversight to helicopter operations.
Nic is passionate about Human Factors training and has used innovative techniques such as Virtual Reality and Flight Simulation to provide immersive and engaging training solutions for organisations ranging from Healthcare to Defence. She is a member of the Chartered Institute of Ergonomics & Human Factors and the Clinical Human Factors Group.
PhD, MSc, C.ErgHF, MCIEHF
Matt is a qualified Safety, Human Factors and Aeronautical Engineer, with over 30 years’ experience working with safety critical industries. As well his qualifications as an
engineer, Matt has a BSc in Psychology and MSc in Human Factors from Loughborough University. He completed his Doctorate with Loughborough University in 2019 after a ten year longitudinal study of culture change and organisational learning within Military Aviation, the Rail Industry and the NHS.
Matt has had a diverse career, spanning all aspects of the aviation industry from front-line operations to base-support and product-development, with experience in Engineering Investigation, Design Modification, Quality Management, Continuous Improvement, Error Management and Safety Risk Management Systems.
He has practical experience of establishing and subsequently running Error Management Systems, driving Safety Culture change programmes and facilitating Human Factors and Incident Investigation training, at all levels from shop floor to senior management. He is particularly passionate about encouraging organisations to take a holistic view of safety risk management by bringing disparate safety activity into an overarching management system.
Matt is a member of the Chartered Institute of Ergonomics and Human Factors and combines his practical experience with academic research interests in Human Performance, Safety Culture and Organisational Learning in safety-critical industries.
Ethel is a Human Factors & Ergonomist Specialist and a Registered Midwife with over 16 years’ experience in healthcare. She has a background in safety investigations, training, patient safety & risk management. As well as conducting safety investigations, Ethel also provided Human Factors support to the HSIB Investigations and has delivered Human Factors training to a range of professionals.
She has worked on projects such as service evaluation and inclusivity, understanding workloads in complex environments as well as collaborative working with national organisations in improving patient safety. Ethel has an MSc in Human Factors from Loughborough University and is a member of the Chartered Institute of Ergonomics & Human Factors.