Having flown professionally for nearly 40 years, Rob is currently a senior training captain at British Airways on the Airbus A380/A350 and a senior examiner on behalf of the Civil Aviation Authority. He previously held these roles on the Boeing B747 and Boeing B737.
His role has included development of Instructor training programmes, developing European legislation for the introduction of Evidence Based Training across EASA and ensuring that Instructors, Examiners and Pilots meet and maintain the standards set by the Regulator.
Rob teaches and assesses human factors principles and skills, trains instructors in crew resource management and is passionate about facilitating excellence in the application of human factors.
Dave joined British Airways as a pilot in 1993, with a degree in Aeronautical Engineering and 3 years’ experience working in international law firms. As well as his flying experience, he is currently a training captain and examiner on the A380. He has over 20 years’ experience in airline management including 11 years operating at Board level in the roles of Chief Training Pilot and Head of Flight Technical and Training.
For 7 years Dave was BA’s AOC nominated post holder for training for around 19,000 pilots and cabin crew. In this role he introduced many innovative training programmes. He is a firm believer in embedding leadership skills into the core of learning and has championed the EASA move to competency-based pilot training.
During a varied career, Dave has worked with external organisations including NATS and the CAA, negotiated on technical and training issues for BA with its pilot union BALPA, and was brought in by BA to turn around a major estate project to create a single Learning Academy in a £40m project. He was privileged to be deeply involved in BA’s sponsorship of the London 2012 Olympics, flying the Olympic Torch from Greece to the UK and leading the post-Olympic BA and RAF fly-past down the Mall.
Verity began her flying career in the UAE operating as cabin crew on the A380 and B777. Now an Aircrew Training Specialist at British Airways, a nominated subject matter expert on the A350 and a practising CRMT with a focus on applied human factors, Verity is responsible for the competency-based training and assessment of both flight crew and cabin crew.
Having previously worked with employee assistance programmes and as a current volunteer with St John Ambulance, Verity is particularly passionate about the interdisciplinary nature of human factors that connects aviation with the medical field and beyond.
Verity has spent the past Ten years developing and delivering blended learning programmes across Europe, North America and the Middle East. With a CIPD Diploma in Organisational Learning and Development, Verity’s passion lies in helping others to succeed through impactful learning interventions. Specifically, empowering colleagues to apply theoretical concepts to the operational environment.
Jim has been an airline pilot for 22 years. He has 14,000 flying hours of experience on Boeing 747, 757, 767 and A320s in the past and is currently a B777 Captain. He is both a technical trainer on the B777 (TRI/TRE) and a human factors trainer and examiner for all BA pilots.
His human factors role within BA covers many things. First and foremost and the part he is most passionate about is training; be it in a classroom, the simulator or most importantly on the aircraft.
He also helps write and design training packages as well as being part of a group who are responsible for ensuring that all BA flight crew achieve the highest levels of HF skills, defining competency standards and maintaining regulatory compliance.
Stephen was a British Airways cadet pilot and in his 26 years in the airline has flown Boeing 737s and 777s as well as Airbus A320s, A380s and is currently a Training Captain on A350s. He has always been passionate about training, starting as a flying instructor with Singapore Airlines prior to BA where he has been training and examining for over two decades.
He has been very privileged to have operated Royal flights and VVIP charters for BA.
Mark has 30 years of experience in aviation, initially as an aeronautical engineer and then following his passion for flying, a commercial pilot. Whilst flying he developed a keen interest in Human Factors and understanding human behaviour as it interacts with complex systems. He has spent the last 15 years developing and delivering practical HF training to pilots at British Airways to enhance safety.
He joined British Airways as a Graduate Aeronautical Engineer, getting ‘hands on’ experience working on different aircraft types. As part of the B777 design team based at Boeing, Seattle he worked directly with suppliers to help deliver a new aircraft type.
He became a commercial pilot in 1999 and has flown 14,000 hours on both short-haul and long-haul routes on the A320 family, the B737, B747, B757 & B767 and now flies the B787. Passionate about training and development he was responsible for developing the BA Graduate Engineer programme, has over 15 years of recruitment experience and became a Training Captain (TRI/TRE) on the A320. Always seeking new challenges he is presently studying for an MSc in Human Factors.
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Alex’s aviation career began in 1999 whilst working for National Air Traffic Services. He then trained as a pilot in 2001, first working for a UK charter airline before joining British Airways in 2005. Since then he has flown the A320, A350 and A380 on short and long haul routes.
Alex has been training and examining pilots since 2014. This role has included the development and testing of training packages as well as producing training material which has human factors at the heart of it.
Ian has worked as an Air Traffic Controller for in excess of 10 years having started his career in aviation at the age of 18. Over time this has involved working at small regional airports to larger internationals airports, both within a control tower as well as a radar environment. In his current job role, Ian acts an ATC Watch Supervisor ensuring not only the smooth running of the ATC unit but also monitoring/ensuring ATC staff well-being.
Ian has been heavily involved in the training of both new and experienced controllers in a wide range of disciplines since 2015 including classroom/theoretical training, training for the implementation of new equipment and ‘live’ controller training. Ian also holds the position of Unit Safety Officer. This role involves the implementation and promotion of his airports Safety Management System (SMS) in ATC, conducting safety audits and promoting a Just Culture. As a trained incident investigator, Ian has provided unit reports for the UK Airprox Board (UKAB).
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Pete has been a commercial pilot for 23 years following a short career in Civil Engineering. He flew for regional carriers and cargo operators prior to joining BA in 2005. Pete has operated a variety of long and short haul aircraft including the B777, A380 and is currently operating the A350.
Alongside his flying role Pete has spent most of the last decade as a specialist Human Factors (HF) trainer. This involves introducing new pilots to the concepts of CRM as well as honing the skills of accomplished aviators, helping them better apply their theoretical understanding to line operations.
Pete is passionate about encouraging people to make practical use of CRM. In his position as a manager in pilot recruitment he updated the selection process aligning the same HF goals used in training with those used to recruit new pilots. Outside BA he has worked in schools helping add structure to long term career advice and provides HF training to international Air Traffic Control centres. Whether inside or outside aviation he believes applying Human Factors knowledge forms the cornerstone of personal development.
Tamara is a specialist in Learning and Performance development with over 18 years’ experience within the aviation industry, building credibility and providing consultancy and expertise in best practice in Leadership and Management development.
Over the last 10 years Tamara has enhanced her practical experience with a CIPD L5 in Learning and Development to deliver expertise in design and innovation in the creation of engaging L&D strategies and programmes to drive employee retention, knowledge, skills and behavioural development.
Tamara’s approach brings the human skills required for learning and development through personal connection and supporting individuals and businesses to drive transformational change and achieve their full potential through continuous development, optimising coaching and training methodologies to foster employee engagement and collaboration.
As a strong leader, communicator and master facilitator, Tamara has the personable ability to convert complex information into logical and understandable learning for any audience.
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Nayan has been a professional airline pilot since 2005 and is currently a Senior First Officer on the A350 at British Airways. He has previously flown the B737, A320 and A380 on both short and long haul routes.
He been assessing and developing human factors skills in pilots for the last 5 years in his role as a trainer and examiner. He has a keen interest in how human behaviour and interaction can influence safety and how to use this knowledge to improve team performance.
Mark began a career in Investment Banking before following his passion for commercial aviation. With 14 years' professional experience on Airbus and Boeing aircraft, Mark currently combines flying with his role as a trainer/examiner on the Airbus A380/A350 and has operated a royal flight on behalf of British Airways.
Within British Airways he is responsible for designing and delivering examination and training packages which ensure regulatory compliance, enhanced flight safety and optimised crew resource management. He is currently part of a working group which is introducing Evidenced Based Training into the airline which represents a ‘new training paradigm’ for pilot HF training.
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Rob studied Neuroscience at university where his interest in Human Factors began. In 2001 he started flying as a cadet pilot with British Airways and has flown both long and short haul routes on Airbus and Boeing aircraft.
Currently he is an instructor and examiner on the Airbus A350. Rob currently creates and delivers recurrent training packages which focus on developing pilots and helping them realise a safer and more efficient level of operation.
Gareth started his flying career joining the British Airways Cadet Pilot programme in 1991. From there he joined Loganair flying the Highlands and Islands in Scotland before joining British Airways where he has flown Boeing 737, 777, 787 and Airbus 320. With over 10 years of training experience he is currently an instructor and examiner on the B787. He is a passionate believer in the power of human factors training to enhance safety and team performance and has been delivering this in BA for over 15 years.
Matt has been an airline pilot with British Airways for 24 years, with the latter fourteen of those operating as Captain. In his career he has flown various types, and currently flies the Boeing 787 Dreamliner. As he gained flying experience, he became aware of the numerous benefits of the effective application of ‘non-technical’ skills within the operational environment, and also the complex nature of the anatomy of error.
Matt had the opportunity to develop both these interests when he became a CRM Trainer for British Airways ten years ago, delivering courses in house for new and current pilots. Matt, being an expert error maker himself, recognises the importance of accounting for the ‘human’ in the equation, ensuring the training he delivers in these areas is practical and effective.
Matt enjoys presenting because he believes in the essential nature of human factors training and feels that the mix of facilitated classroom work and practical training is the most effective delivery method for it. Alongside this role, Matt has been involved with the development of courses instructing British Airways pilots in new roster generation software and on how to make better PAs to passengers.
Mike studied aerospace engineering at university and began his career as an engineer in the defence aviation sector. He worked on the engineering side and also on project management. He has subsequently been a commercial pilot for 23 years, flying the B747, A320, B737 and is currently a Training Captain on the B777. He trains and examines pilots in the aircraft, simulators and the classroom.
Mike has worked in human factors training for 14 years and is particularly interested in the practical application of human factors training to improve the safety and efficiency of people’s performance. He has also been involved in recruitment for over a decade within British Airways.