Having flown professionally for nearly 40 years, Rob is currently a senior training captain at British Airways on the Airbus A380/A350 and a senior examiner on behalf of the Civil Aviation Authority. He previously held these roles on the Boeing B747 and Boeing B737.
His role has included development of Instructor training programmes, developing European legislation for the introduction of Evidence Based Training across EASA and ensuring that Instructors, Examiners and Pilots meet and maintain the standards set by the Regulator.
Rob teaches and assesses human factors principles and skills, trains instructors in crew resource management and is passionate about facilitating excellence in the application of human factors.
Dave joined British Airways as a pilot in 1993, with a degree in Aeronautical Engineering and 3 years’ experience working in international law firms. As well as his flying experience, he is currently a training captain and examiner on the A380. He has over 20 years’ experience in airline management including 11 years operating at Board level in the roles of Chief Training Pilot and Head of Flight Technical and Training.
For 7 years Dave was BA’s AOC nominated post holder for training for around 19,000 pilots and cabin crew. In this role he introduced many innovative training programmes. He is a firm believer in embedding leadership skills into the core of learning and has championed the EASA move to competency-based pilot training.
During a varied career, Dave has worked with external organisations including NATS and the CAA, negotiated on technical and training issues for BA with its pilot union BALPA, and was brought in by BA to turn around a major estate project to create a single Learning Academy in a £40m project. He was privileged to be deeply involved in BA’s sponsorship of the London 2012 Olympics, flying the Olympic Torch from Greece to the UK and leading the post-Olympic BA and RAF fly-past down the Mall.
Verity began her flying career in the UAE operating as cabin crew on the A380 and B777. Now an Aircrew Training Specialist at British Airways, a nominated subject matter expert on the A350 and a practising CRMT with a focus on applied human factors, Verity is responsible for the competency-based training and assessment of both flight crew and cabin crew.
Having previously worked with employee assistance programmes and as a current volunteer with St John Ambulance, Verity is particularly passionate about the interdisciplinary nature of human factors that connects aviation with the medical field and beyond.
Verity has spent the past Ten years developing and delivering blended learning programmes across Europe, North America and the Middle East. With a CIPD Diploma in Organisational Learning and Development, Verity’s passion lies in helping others to succeed through impactful learning interventions. Specifically, empowering colleagues to apply theoretical concepts to the operational environment.
Jim has been an airline pilot for 22 years. He has 14,000 flying hours of experience on Boeing 747, 757, 767 and A320s in the past and is currently a B777 Captain. He is both a technical trainer on the B777 (TRI/TRE) and a human factors trainer and examiner for all BA pilots.
His human factors role within BA covers many things. First and foremost and the part he is most passionate about is training; be it in a classroom, the simulator or most importantly on the aircraft.
He also helps write and design training packages as well as being part of a group who are responsible for ensuring that all BA flight crew achieve the highest levels of HF skills, defining competency standards and maintaining regulatory compliance.
Stephen was a British Airways cadet pilot and in his 26 years in the airline has flown Boeing 737s and 777s as well as Airbus A320s, A380s and is currently a Training Captain on A350s. He has always been passionate about training, starting as a flying instructor with Singapore Airlines prior to BA where he has been training and examining for over two decades.
He has been very privileged to have operated Royal flights and VVIP charters for BA.
Mark has 30 years of experience in aviation, initially as an aeronautical engineer and then following his passion for flying, a commercial pilot. Whilst flying he developed a keen interest in Human Factors and understanding human behaviour as it interacts with complex systems. He has spent the last 15 years developing and delivering practical HF training to pilots at British Airways to enhance safety.
He joined British Airways as a Graduate Aeronautical Engineer, getting ‘hands on’ experience working on different aircraft types. As part of the B777 design team based at Boeing, Seattle he worked directly with suppliers to help deliver a new aircraft type.
He became a commercial pilot in 1999 and has flown 14,000 hours on both short-haul and long-haul routes on the A320 family, the B737, B747, B757 & B767 and now flies the B787. Passionate about training and development he was responsible for developing the BA Graduate Engineer programme, has over 15 years of recruitment experience and became a Training Captain (TRI/TRE) on the A320. Always seeking new challenges he is presently studying for an MSc in Human Factors.
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Alex’s aviation career began in 1999 whilst working for National Air Traffic Services. He then trained as a pilot in 2001, first working for a UK charter airline before joining British Airways in 2005. Since then he has flown the A320, A350 and A380 on short and long haul routes.
Alex has been training and examining pilots since 2014. This role has included the development and testing of training packages as well as producing training material which has human factors at the heart of it.
Steve has been fortunate to have had a really varied career to date. Commissioned as a Royal Marines Officer at age 19 he lead teams in different roles on world wide operations. Later qualifying as a naval helicopter pilot Steve was lucky enough to fly all over the world in very challenging situations, including two years on fast jets with the RAF.
Steve joined British Airways in 2007 after a spell with a low cost airline. Since then has flown on short and long haul fleets in both Boeing and Airbus aircraft. In addition he has designed and developed courses that deliver human factors training. With a deep interest in the practical application of psychology, Steve has a wide base of knowledge. His main focus is how to translate theory and evidence into practical skills and tools. Steve is able to draw upon his considerable exposure to team working in very diverse situations. Ranging from intense military operations to competitive extreme sports such as skydiving this breath of experience make him an engaging and knowledgeable presenter.
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Pete has been a commercial pilot for 23 years following a short career in Civil Engineering. He flew for regional carriers and cargo operators prior to joining BA in 2005. Pete has operated a variety of long and short haul aircraft including the B777, A380 and is currently operating the A350.
Alongside his flying role Pete has spent most of the last decade as a specialist Human Factors (HF) trainer. This involves introducing new pilots to the concepts of CRM as well as honing the skills of accomplished aviators, helping them better apply their theoretical understanding to line operations.
Pete is passionate about encouraging people to make practical use of CRM. In his position as a manager in pilot recruitment he updated the selection process aligning the same HF goals used in training with those used to recruit new pilots. Outside BA he has worked in schools helping add structure to long term career advice and provides HF training to international Air Traffic Control centres. Whether inside or outside aviation he believes applying Human Factors knowledge forms the cornerstone of personal development.
Mark began a career in Investment Banking before following his passion for commercial aviation. With 14 years' professional experience on Airbus and Boeing aircraft, Mark currently combines flying with his role as a trainer/examiner on the Airbus A380/A350 and has operated a royal flight on behalf of British Airways.
Within British Airways he is responsible for designing and delivering examination and training packages which ensure regulatory compliance, enhanced flight safety and optimised crew resource management. He is currently part of a working group which is introducing Evidenced Based Training into the airline which represents a ‘new training paradigm’ for pilot HF training.
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Nayan has been a professional airline pilot since 2005 and is currently a Senior First Officer on the A350 at British Airways. He has previously flown the B737, A320 and A380 on both short and long haul routes.
He been assessing and developing human factors skills in pilots for the last 5 years in his role as a trainer and examiner. He has a keen interest in how human behaviour and interaction can influence safety and how to use this knowledge to improve team performance.